Pixie Face Party Art Frequently Asked Questions

You should call as early as possible. We book a lot of events and sometimes have bookings months in advance. To avoid disappointment, contact us once you have a date and time confirmed for your party so we can check our calendar and block out your date. If you only have a tentative date or are unsure of the time, contact us anyway so that we don’t book someone else in a time slot that you may want.

When your event is booked you will be sent a confirmation, at that time a deposit is required to secure the date. I’d be skeptical of someone who doesn’t ask for a deposit. If you’ve NOT provided partial payment then other vendors have LESS of an obligation to show up for your event. Some performers will cancel a date to take a higher paying show somewhere else. When you secure your date with us, you can rest assured that we’ll show up AND be there on time. Government agencies and Preschools have no deposit requirement.

We accept

All major credit cards

Checks and cash 

If you need to cancel, please email that cancellation to michael@fungroupevents.com at least four weeks before your scheduled event for a full refund of your deposit. This allows others interested in that same date to enjoy our services. The deposit on cancellations with less than a four week notice will be applied to a future date to be negotiated between our company and the client. The deposit is forfeited if the rescheduled event date does not occur within three months of the original date.

Yes, your organization can be added as an additional insured entity on my insurance certificate. There is an additional $25 processing fee for this service.